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Question 1:
An organization was fined due to an audit finding that revealed a third-party vendor was able to see secured project information in a recently implemented system. Which of the following was the cause of this situation?
A. The ticket system provided access by default without any approval.
B. The project manager did not perform proper project planning.
C. The system is lacking proper access controls.
D. Sensitive data was incorrectly classified during the audit process.
Correct Answer: C
Question 2:
A team member finds a malfunctioning procedure in the system that will take a considerable amount of time to fix. Which of the following should be done FIRST?
A. Update the risk register
B. Document the finding in the change log.
C. Create a record in the issue log
D. Detail a proposed solution.
Correct Answer: C
When a team member discovers a malfunctioning procedure in the system, the first step should be to create a record in the issue log. This allows the issue to be formally documented, ensuring that it is tracked and managed appropriately. Once the issue is recorded, the project team can proceed with analyzing the problem, detailing a proposed solution, and taking appropriate actions. Updating the risk register, documenting the finding in the change log, and detailing a proposed solution can all follow after the initial issue is recorded in the issue log.
Question 3:
Which of the following BEST describes how an organization should coordinate management of multiple related projects?
A. Apply the SDLC process.
B. Establish a program.
C. Consult the CCB.
D. Use different frameworks.
Correct Answer: B
a program is a collection of multiple related projects.
Question 4:
Which of the following would be MOST beneficial to do before a call to ensure all meeting items are addressed and the correct participants attend?
A. Assign action items to attendees.
B. Distribute an agenda.
C. Email the minutes from the previous meeting.
D. Schedule a convenient time.
Correct Answer: B
Distributing an agenda before the meeting serves as a crucial step in effective meeting management. An agenda outlines the topics, objectives, and schedule for the meeting. It helps participants prepare, ensures that all meeting items are addressed, and helps attract the correct participants who have a stake in the discussed topics. An agenda sets clear expectations and allows for more productive and focused discussions during the meeting.
Question 5:
A project team gathers weekly to review its progress. Which of the following is the project manager MOST likely to have prepared to ensure team members who are absent remain informed about assignments?
A. Status report
B. Project plan
C. Change log
D. Meeting minutes
Correct Answer: D
Meeting minutes are a written record of what was discussed and decided at a meeting. They are typically created by the meeting organizer or secretary and distributed to all participants after the meeting. Meeting minutes are an important tool for ensuring that everyone involved in a project is on the same page and that important information is not lost. The project manager would most likely have prepared meeting minutes to ensure that team members who are absent remain informed about assignments. This is because meeting minutes typically include a summary of the discussion, any decisions that were made, and any action items that were assigned. By distributing meeting minutes to all participants, the project manager can help to ensure that everyone is aware of what was discussed and decided at the meeting, and that everyone is on track to meet their deadlines.
Question 6:
A PM learns about some communication issues with different stakeholders and team members. Which of the following should the PM do NEXT?
A. Escalate the communication issues.
B. Implement a communication platform.
C. Review the communication plan.
D. Talk with the head of the PMO.
Correct Answer: C
Question 7:
The project kickoff concluded, and the sponsor indicated that the recently hired summer interns are authorized to work on the project. Which of the following should the project manager do NEXT?
A. Host a risk workshop with all stakeholders to complete an initial risk assessment.
B. Work with the interns to develop a work breakdown structure and project schedule.
C. Conduct a skills assessment to determine the strengths and weaknesses of the staff.
D. Assign the resources to project tasks and encourage them to begin work immediately.
Correct Answer: B
Working with the interns to develop a work breakdown structure (WBS) and project schedule is the next logical step. The WBS breaks down the project into smaller, manageable components, outlining the tasks and deliverables required for successful completion. Collaborating with the interns to develop the WBS will help ensure their understanding of the project\’s structure and scope.
Question 8:
Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized?
A. Smoothing
B. Forcing
C. Compromising
D. Avoiding
Correct Answer: B
Question 9:
Which of the following can be used to determine whether a sample product is within an acceptable range?
A. Scatter diagram
B. Velocity chart
C. Control chart
D. Fishbone diagram
Correct Answer: C
Question 10:
A segment of a project has ended. Before moving on to the next segment, the project manager wants to assess if the work produced in the previous segment meets a high enough standard and if adequate resources are available to continue the project. Which of the following should the project manager do?
A. Review the progress reports.
B. Perform a gap analysis.
C. Coordinate a phase-gate review.
D. Set up touch points with the team.
Correct Answer: C
Question 11:
A PM is evaluating whether an IaaS contract needs to be extended. When reviewing the system usage report, the PM realizes that usage is at 20% capacity. Which of the following actions should the PM take?
A. Continue to monitor the system performance.
B. Resize the resource utilization to reflect current needs.
C. Reinforce adoption over time.
D. Raise an item in the issue log.
Correct Answer: B
Question 12:
Two projects share resources. The mobile application project cannot start if the database renewal project has not started. Which of the following relationships describes this situation?
A. Start-to-finish
B. Start-to-start
C. Finish-to-start
D. Finish-to-finish
Correct Answer: B
A start-to-start relationship in project management describes a situation where the start of one task or project depends on the start of another task or project. In this case, the start of the mobile application project depends on the start of the database renewal project. Therefore, this is a start-to-start relationship.
Question 13:
One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
A. Run chart
B. Fishbone diagram
C. Scatter diagram
D. Gantt chart
Correct Answer: B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 322
Question 14:
During an audit, a project manager finds out that a contractor exceeded the overtime hours allowed by the contract. Which of the following tools should the PM use to share the details with the management team?
A. Time-tracking log
B. Issue log
C. Statement of work
D. Risk register
Correct Answer: A
Question 15:
Which of the following IT elements allows developers to leverage existing code to integrate with other software systems?
A. SaaS
B. API
C. Databases
D. End user applications
Correct Answer: B
An API (Application Programming Interface) allows developers to leverage existing code to integrate with other software systems. APIs provide a set of rules and protocols that allow different software applications to communicate and interact with each other. They enable developers to use pre-built functions and methods to access specific features or data from a software system, making it easier to integrate and interact with external systems and services.