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Question 1:

When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?

A. Issue log Most Voted

B. Risk management plan

C. Communications plan

D. Risk register

E. Status report

Correct Answer: A



Question 2:

A project manager needs to update the project sponsor and senior stakeholders about the progress of a project. Which of the following tools will the project manager MOST likely use?

A. Dashboard

B. Gantt chart

C. Work breakdown structure

D. Requirements Traceability Matrix

Correct Answer: A

A project manager is most likely to use a dashboard to update the project sponsor and senior stakeholders about the progress of a project. A dashboard is a visual tool that provides a high-level overview of the project\’s status, including key performance indicators (KPIs), progress, risks, and other important information. Dashboards are designed to be easily understood and can quickly convey the project\’s health and status to stakeholders, making them an effective communication tool for project updates.



Question 3:

During the execution phase of a project, a project task has run longer than anticipated.

Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?

A. 12 days

B. 14 days

C. 16 days

D. 19 days

Correct Answer: A



Question 4:

After a meeting, a team member recaps all of the topics that worked well, worked relatively well, and did not work at all. The expectation is for upcoming project work to make better progress and achieve targets. Which of the following combinations of tactics is being used?

A. Stand-up meeting, action items

B. Workshop meeting, timeboxing

C. Status meeting, follow-ups

D. Presentation meeting, meeting notes

Correct Answer: C

In the given scenario, the team member is categorizing topics into three groups: those that worked well, those that worked relatively well, and those that did not work at all. The expectation is to make better progress and achieve targets based on this feedback. This situation aligns with the concept of a “status meeting” where the team discusses the status of various topics and projects.

The term “follow-ups” indicates that the team is planning to take specific actions to address the issues that didn\’t work well and to build on the successes. Follow-ups are actions taken after a meeting to ensure that decisions are implemented, issues are resolved, and progress is made. This approach reflects a proactive effort to improve project work and achieve targets.

Hence, the combination of a “status meeting” and “follow-ups” best describes the tactics being used in this scenario.



Question 5:

An organization has multiple projects that are taking place simultaneously.

Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

A. PMO

B. Project sponsor

C. Project coordinator

D. HR

Correct Answer: A



Question 6:

During the planning phase, a project manager held a meeting to discuss meeting days, meeting times, meeting frequency, and tools to use. Which of the following will the project manager use to document this data?

A. Project communication plan

B. Project charter

C. Project management plan

D. Project plan

Correct Answer: A

The Communication Plan outlines how communication will be managed throughout the project, including details about meetings, reporting, stakeholders, and communication methods. This plan helps ensure effective communication within the project team and with stakeholders.



Question 7:

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources. Which of the following should the project manager do to obtain the resources?

A. The project manager should identify and document the reasons for the additional resources in a change request.

B. The project manager should hire additional resources temporarily to complete the project.

C. The project manager should terminate the project until additional resources are added to the project.

D. The project manager should ask the project team members to take on more tasks to complete the project on time.

Correct Answer: A



Question 8:

During a demonstration, the product owner asked the team to add new scope to the backlog. Which of the following should the Scrum master do NEXT?

A. Create a change request for the change advisory board.

B. Work with the business analyst to document the new epic.

C. Reject the change to prevent scope creep.

D. Update the risk register and the work in the mitigation plan.

Correct Answer: B



Question 9:

Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?

A. Approving the change request

B. Developing a rollback plan

C. Gathering necessary resources

D. Defining requirements

Correct Answer: B



Question 10:

A project manager has just finished overseeing the implementation of a new, self-service benefits enrollment system. Many employees, however, are calling the human resources team for assistance instead of using the self-service system. Which of the following should the project manager have done as part of the execution plan?

A. Establish a minimally viable product.

B. Prepare new knowledge base documentation.

C. Update the project baseline and schedule.

D. Periodically review vendor performance.

Correct Answer: B

When implementing a new system, it\’s crucial to provide users with resources to understand how to use it. A knowledge base or user documentation would have been helpful in this situation, as it could guide employees on how to use the new self-service benefits enrollment system, reducing the need for them to call the human resources team for assistance.



Question 11:

A project team is comprised of a mix of in-house and virtual team members.

When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?

A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.

B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.

C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.

D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

Correct Answer: D

Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 260



Question 12:

A stakeholder notices a typo in the project management plan, specifically the word manager was spelled “manger”. Which of the following is the decision maker who can authorize the change so the correction can be made?

A. PM

B. CCB

C. Sponsor

D. Business analyst

Correct Answer: B



Question 13:

A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization\’s reluctance could jeopardize the success of the project.

Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Choose two.)

A. Train users on the proper use of the system.

B. Escalate the issue to the CCB.

C. Hold sessions to understand user challenges.

D. Track system usage and report user activity.

E. Log the issue in the project risk register.

F. Create a memorandum of acceptable use.

Correct Answer: CE

This will help the PM to understand the specific reasons why the sales organization is reluctant to use the new system. Once the PM understands the challenges, they can work to address them. This will ensure that the issue is tracked and that it is addressed in the project plan.



Question 14:

A project manager is assigned to a large, complex project that is very new to the organization. Because of huge expenditures, the project cannot be cancelled after it starts. Which of the following is most important for the project manager to do FIRST?

A. Carefully select the vendor.

B. Identify and evaluate risks.

C. Establish change management procedures.

D. Evaluate the resource pool.

Correct Answer: B



Question 15:

A project manager has been assigned to a new project. During the planning phase, the project manager needs to get an understanding of the purpose of the project. Which of the following should the project manager do?

A. Collate the lessons learned.

B. Perform a gap analysis.

C. Review existing artifacts.

D. Conduct a retrospective.

Correct Answer: C

This includes reviewing any available documentation, such as the project charter, business case, or other relevant information that outlines the goals and objectives of the project. By reviewing these artifacts, the project manager can gain a better understanding of the purpose of the project and how it aligns with the organization\’s strategic goals1. This will help them to plan and execute the project effectively.


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