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Question 1:
A project manager is attempting to establish the proper sequencing and duration of project activities. Which of the following would be the MOST beneficial?
A. Network diagram
B. Ishikawa diagram
C. WBS
D. Gantt chart
Correct Answer: A
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 160
Question 2:
Which of the following describes three-tier architecture?
A. Conceptual, design, and implementation stages
B. Presentation, application, and data processing
C. Network, software, and security
D. Development, testing, and production environment
Correct Answer: B
Question 3:
During a staff meeting, a project manager voices a concern about the client billing rate for a particular engineer. Which of the following documents would the project manager need in order to find this information?
A. SLA
B. TOR
C. SOW
D. NDA
Correct Answer: C
Question 4:
During a code implementation, a senior developer and junior tester are discussing the testing scenarios that were performed. A major malfunction resulted in an inoperative product condition. As a result, the team was forced to work until midnight to restore operations.
Which of the following should the PM have generated FIRST to alleviate the impact of this issue prior to deployment?
A. A risk budget
B. A risk impact
C. A change request
D. A contingency plan
Correct Answer: D
Question 5:
When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?
A. Issue log Most Voted
B. Risk management plan
C. Communications plan
D. Risk register
E. Status report
Correct Answer: A
Question 6:
The PMO is responsible for: (Choose two.)
A. managing the project plan, scope, risk, and budget.
B. contributing expertise, deliverables, and estimates of costs.
C. setting standards and practices for the organization and providing governance.
D. outlining consequences of non-performance and coordinating between disparate projects.
E. approving funding, developing the project schedule, and gathering high-level requirements.
Correct Answer: CD
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 85
Question 7:
A project manager has been assigned to a new project. During the planning phase, the project manager needs to get an understanding of the purpose of the project. Which of the following should the project manager do?
A. Collate the lessons learned.
B. Perform a gap analysis.
C. Review existing artifacts.
D. Conduct a retrospective.
Correct Answer: C
This includes reviewing any available documentation, such as the project charter, business case, or other relevant information that outlines the goals and objectives of the project. By reviewing these artifacts, the project manager can gain a better understanding of the purpose of the project and how it aligns with the organization\’s strategic goals1. This will help them to plan and execute the project effectively.
Question 8:
A project manager is in the closing phase of an IT asset refresh project that involves the disposal of several computers. The project sponsor notified the project manager that the company recently received a penalty as a result of disposing of some computers improperly.
Which of the following should have been considered during initial planning to prevent this situation?
A. ESG
B. PHI
C. PII
D. ROI
Correct Answer: A
Handling PII is what should be taken into consideration. While ESG is an important consideration for investors, it is not relevant to the situation described in the prompt. The company was penalized for improperly disposing of computers, not for their environmental impact or social responsibility.
Question 9:
During the planning phase, a project manager held a meeting to discuss meeting days, meeting times, meeting frequency, and tools to use. Which of the following will the project manager use to document this data?
A. Project communication plan
B. Project charter
C. Project management plan
D. Project plan
Correct Answer: A
The Communication Plan outlines how communication will be managed throughout the project, including details about meetings, reporting, stakeholders, and communication methods. This plan helps ensure effective communication within the project team and with stakeholders.
Question 10:
As a result of an approved change request, the project manager updates the project plan to reflect the new feature addition and the revised production release date. Which of the following change control processes should the project manager do NEXT?
A. Validate the change implementation.
B. Implement the change.
C. Conduct an impact assessment.
D. Communicate the change deployment.
Correct Answer: D
Question 11:
A project team gathers weekly to review its progress. Which of the following is the project manager MOST likely to have prepared to ensure team members who are absent remain informed about assignments?
A. Status report
B. Project plan
C. Change log
D. Meeting minutes
Correct Answer: D
Meeting minutes are a written record of what was discussed and decided at a meeting. They are typically created by the meeting organizer or secretary and distributed to all participants after the meeting. Meeting minutes are an important tool for ensuring that everyone involved in a project is on the same page and that important information is not lost. The project manager would most likely have prepared meeting minutes to ensure that team members who are absent remain informed about assignments. This is because meeting minutes typically include a summary of the discussion, any decisions that were made, and any action items that were assigned. By distributing meeting minutes to all participants, the project manager can help to ensure that everyone is aware of what was discussed and decided at the meeting, and that everyone is on track to meet their deadlines.
Question 12:
The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources. Which of the following should the project manager do to obtain the resources?
A. The project manager should identify and document the reasons for the additional resources in a change request.
B. The project manager should hire additional resources temporarily to complete the project.
C. The project manager should terminate the project until additional resources are added to the project.
D. The project manager should ask the project team members to take on more tasks to complete the project on time.
Correct Answer: A
Question 13:
A stakeholder works in a remote location and has not been replying to emails. The Internet service in that location is intermittent, and the stakeholder prefers to be contacted by telephone. Which of the following artifacts should the project manager have prepared to avoid this situation?
A. Responsibility assignment matrix
B. Acceptable communication channels
C. Risk registry
D. Staff directory
Correct Answer: B
Question 14:
A PM in a matrix organizational structure has team members who do not have adequate time to dedicate to project activities. Which of the following should the PM do to improve the team members\’ availability?
A. Require overtime for assignments.
B. Conduct training on time management.
C. Negotiate with functional managers.
D. Recruit additional team members.
Correct Answer: C
In a matrix organizational structure, team members often report to both a functional manager and a project manager. If team members don\’t have enough time to dedicate to project activities, the project manager should negotiate with the functional managers to secure more of the team members\’ time for the project. This can involve discussing the project\’s priorities, deadlines, and resource needs.
Question 15:
A critical piece of equipment that is needed for the installation of a point-of-sale solution is delayed from the manufacturer. The delay will cause the project to be significantly behind schedule. The project manager decides to buy the item at a higher cost from another vendor who can supply it immediately. Which of the following risk management approaches has the project manager taken?
A. Mitigate
B. Transfer
C. Accept
D. Share
Correct Answer: A