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Question 1:

A wireless engineer installs a new 802.11g access point in a new part of a building. Users begin reporting slow connections, even with a strong signal. The engineer uses a packet analyzer and sees retransmitted and malformed packets, as well as some malformed WiMax packets. Which of the following issues is described?

A. Refraction

B. Interference

C. Latency

D. Overcapacity

Correct Answer: B


Question 2:

A technician is documenting an application that is installed on a server and needs to verify all existing web and database connections to the server. Which of the following tools should the technician use to accomplish this task?

A. tracert

B. ipconfig

C. netstat

D. nslookup

Correct Answer: C

Netstat is a command-line utility that allows the technician to view active TCP/IP connections and their status. The technician can use the command “netstat -an” to check all existing connections, including web and database connections to the server. This will show the status of the connections, the local and remote IP addresses, and the port numbers being used.


Question 3:

Which of the following security methods uses physical characteristics of a person to authorize access to a location?

A. Access control vestibule

B. Palm scanner

C. PIN pad

D. Digital card reader

E. Photo ID

Correct Answer: B

A palm scanner is a security method that uses physical characteristics of a person, specifically the unique features of their palm or hand, to authorize access to a location. This biometric method is based on the individual\’s palm print, which is unique to each person.


Question 4:

During a recent security audit, a contracted penetration tester discovered the organization uses a number of insecure protocols. Which of the following ports should be disallowed so only encrypted protocols are allowed? (Select TWO).

A. 22

B. 23

C. 69

D. 443

E. 587

F. 8080

Correct Answer: BC

TFTP (Trivial File Transfer Protocol) is not considered a secure protocol. It does not provide any encryption or authentication mechanisms, making it vulnerable to man-in-the-middle attacks and unauthorized access to transferred data. It is mainly used for transferring files over local networks and is not recommended for sensitive information or data transmission over the internet.


Question 5:

A network technician is troubleshooting a problem with a user\’s client-to-site VPN connection. The user is unable to establish a connection to the server, but the error message that appears on screen does not contain useful information. Which of the following should the technician do NEXT to troubleshoot the issue?

A. Reconfigure the user\’s VPN connection in the router to fix profile corruption.

B. Inform the user that provisioning sometimes fails and the connection needs to be attempted again.

C. Review the logs in the VPN client to check for any informational messages.

D. Verify the system has the latest OS patches installed.

Correct Answer: C


Question 6:

Which of the following fouling protocols is generally used by major ISPs for handing largescale internet traffic?

A. RIP

B. EIGRP

C. OSPF

D. BGP

Correct Answer: D


Question 7:

A network technician needs to select an AP that will support at least 1.3Gbps and 5GHz only. Which of the following wireless standards must the AP support to meet the requirements?

A. B

B. AC

C. AX

D. N

E. G

Correct Answer: B

Wireless AC is a wireless standard that supports up to 1.3Gbps data rate and operates in the 5GHz frequency band only. Wireless AC is also backward compatible with wireless A and N devices that use the 5GHz band. Wireless AC is suitable for high-performance applications such as HD video streaming and online gaming. References: Network+ Study Guide Objective 2.2: Explain the purposes and properties of routing and switching. Subobjective: Wireless standards and their characteristics.


Question 8:

A network administrator requires redundant routers on the network, but only one default gateway is configurable on a workstation. Which of the following will allow for redundant routers with a single IP address?

A. EIGRP

B. VRRP

C. MPLS

D. STP

Correct Answer: B

VRRP (Virtual Router Redundancy Protocol) is a protocol that provides a way to have redundant routers on a network, allowing for a single default gateway IP address to be configured on workstations. In a VRRP setup, multiple routers share a virtual IP address and a virtual MAC address. One router is elected as the master, and if it fails, another router takes over, ensuring continuous network connectivity.

Options A (EIGRP), C (MPLS), and D (STP) are not specifically designed for providing redundant routers with a single IP address for workstations. EIGRP is a routing protocol, MPLS is a networking technology, and STP (Spanning Tree Protocol) is used for loop prevention in Ethernet networks.


Question 9:

A desktop support department has observed slow wireless speeds for a new line of laptops using the organization\’s standard image. No other devices have experienced the same issue. Which of the following should the network administrator recommend troubleshooting FIRST to resolve this issue?

A. Increasing wireless signal power

B. Installing a new WAP

C. Changing the protocol associated to the SSID

D. Updating the device wireless drivers

Correct Answer: D

Wireless drivers can affect the performance and compatibility of your wireless connection5. If only a new line of laptops using the organization\’s standard image has experienced slow wireless speeds, it could be that their wireless drivers are outdated or incompatible with the network. Updating the device wireless drivers could resolve this issue. Wireless drivers play an important role in the performance of a wireless connection, as they control how the device interacts with the wireless network. If the laptops in question are using an outdated version of the wireless driver, it could be causing the slow speeds. The network administrator should recommend updating the device wireless drivers first to see if this resolves the issue.


Question 10:

A network administrator is configuring a database server and would like to ensure the database engine is listening on a certain port. Which of the following commands should the administrator use to accomplish this goal?

A. nslookup

B. netstate -a

C. ipconfi / a

D. arp -a

Correct Answer: B


Question 11:

A network administrator walks into a datacenter and notices an unknown person is following closely. The administrator stops and directs the person to the security desk. Which of the following attacks did the network administrator prevent?

A. Evil twin

B. Tailgating

C. Piggybacking

D. Shoulder surfing

Correct Answer: B

Tailgating represents the situation, when an individual without access authorization closely follows an authorized person in a reserved area. The malefactor takes advantage of the moment, when the authorized one opens the door with his badge – and sneaks inside before the door closes.

Piggybacking represents the situation, when someone accesses a reserved area with the permission obtained by deception of an authorized person.


Question 12:

Which of the following is the NEXT step to perform network troubleshooting after identifying an issue?

A. Implement a solution.

B. Establish a theory.

C. Escalate the issue.

D. Document the findings.

Correct Answer: B

1 Identify the Problem.

2 Develop a Theory.

3 Test the Theory.

4 Plan of Action.

5 Implement the Solution.

6 Verify System Functionality.

7 Document the Issue.


Question 13:

An ARP request is broadcasted and sends the following request.

\’\’Who is 192.168.1.200? Tell 192.168.1.55\’\’

At which of the following layers of the OSI model does this request operate?

A. Application

B. Data link

C. Transport

D. Network

E. Session

Correct Answer: B

An ARP request operates at the data link layer of the OSI model. ARP (Address Resolution Protocol) is a protocol that maps IP addresses to MAC addresses on a local area network. It allows devices to communicate with each other without knowing their MAC addresses beforehand. ARP operates at the data link layer (layer 2) of the OSI model, which is responsible for framing and addressing data packets on a physical medium. References: https://www.cisco.com/c/en/us/ support/docs/ip/routing-information-protocol-rip/13788-3.html


Question 14:

An organization wants to implement a method of centrally managing logins to network services. Which of the following protocols should the organization use to allow for authentication, authorization and auditing?

A. MS-CHAP

B. RADIUS

C. LDAPS

D. RSTP

Correct Answer: B

RADIUS (Remote Authentication Dial-In User Service) is a protocol that should be used by the organization to allow for authentication, authorization, and auditing of network services. RADIUS is an AAA (Authentication, Authorization, and Accounting) protocol that manages network access by verifying user credentials, granting access permissions, and logging user activities. RADIUS uses a client-server model where a RADIUS client (such as a router, switch, or VPN server) sends user information to a RADIUS server (such as an authentication server) for verification and authorization. The RADIUS server can also send accounting information to another server for billing or reporting purposes.

References: https://www.cisco.com/c/en/us/support/docs/security-vpn/remote-authentication-dial-user-service-radius/13838-10.html


Question 15:

A user stores large graphic files. The time required to transfer the files to the server is excessive due to network congestion. The user\’s budget does not allow for the current switches to be replaced. Which of the following can be used to provide FASTER transfer times?

A. Half duplex

B. Jumbo frames

C. LACP

D. 802.1Q

Correct Answer: B


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