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Question 1:
A client provides a project plan to the assigned project manager and suggests that the project manager and team just need to execute the plan. Upon further investigation, the document contains:
1.
Purpose
2.
Scope of work
3.
Location of work
4.
Period of performance
5.
Deliverables schedule
6.
Applicable standards
7.
Acceptance criteria
8.
Special requirements
9.
Payment schedule
Which of the following documents did the client provide to the project manager?
A. RFP
B. WBS
C. SLA
D. SOW
Correct Answer: D
Question 2:
A project manager prefers to have immediate contact with team members because it allows for faster response times and more interactive discussions. Which of the following communication methods should the project manager use?
A. Synchronous
B. Informal
C. Asynchronous
D. Formal
Correct Answer: A
In project management, synchronous contact style refers to a communication style where communication between team members or stakeholders happens in real-time. It involves direct, immediate communication through channels such as face-to-face meetings, phone calls, video conferences, or instant messaging.
Synchronous contact style is useful when team members need to collaborate closely, exchange information quickly, or make decisions rapidly. It is particularly effective for solving urgent or complex problems, discussing critical issues, or resolving conflicts.
Question 3:
Which of the following activities would a project manager perform during the closing phase? (Choose three.)
A. Lessons learned
B. Risk analysis
C. Removing resources
D. Acquiring resources
E. Statement of work sign-off
F. Stakeholder analysis
G. Removing access
Correct Answer: ACG
The project manager should conduct a lessons learned exercise to identify what worked well and what did not work in the project. This helps to improve organizational learning, as well as identify best practices and areas for future improvement.
The project manager should ensure that all resources, including personnel and equipment, are released and made available for other projects following project completion. By properly closing out and releasing resources, the project manager can help to ensure that they remain available for other critical initiatives.
The project manager should ensure that all team members have their system access revoked following project completion. This is essential from a security perspective, as it helps to prevent unauthorized access to project information and data.
Question 4:
A project manager has just finished overseeing the implementation of a new, self-service benefits enrollment system. Many employees, however, are calling the human resources team for assistance instead of using the self-service system. Which of the following should the project manager have done as part of the execution plan?
A. Establish a minimally viable product.
B. Prepare new knowledge base documentation.
C. Update the project baseline and schedule.
D. Periodically review vendor performance.
Correct Answer: B
When implementing a new system, it\’s crucial to provide users with resources to understand how to use it. A knowledge base or user documentation would have been helpful in this situation, as it could guide employees on how to use the new self-service benefits enrollment system, reducing the need for them to call the human resources team for assistance.
Question 5:
When creating a project schedule, a project manager adds activities with zero duration. Which of the following describes these types of activities?
A. Critical paths
B. Resources
C. Milestones
D. Work breakdown structures
Correct Answer: C
Activities with zero duration are called “milestones.” Milestones represent significant points in a project\’s timeline that mark the completion of a specific phase, task, or deliverable. They do not require any time to complete since they are essentially events that indicate the achievement of a certain goal.
Question 6:
Which of the following methods frequently delivers new code in an automatic way for development projects?
A. Automated testing
B. CI/CD process
C. Validation checks
D. Deploy sprint
Correct Answer: B
Continuous Integration/Continuous Deployment (CI/CD) is a method used in software development that frequently and automatically delivers new code. This process allows for quick iterations and continuous delivery of new features or improvements, making it highly valuable in agile development projects.
Question 7:
Which of the following would be the MOST beneficial to determine whether a project has met the defined objectives?
A. Schedule variance
B. Cost variance
C. Work breakdown structure
D. Key performance indicators
Correct Answer: D
Key performance indicators (KPIs) are the most beneficial tools for assessing whether a project has met its defined objectives. KPIs are specific, measurable metrics that are aligned with the project\’s goals. They provide a clear and quantitative way to evaluate project performance and determine whether the project has achieved its intended outcomes. While schedule variance and cost variance are important measures, KPIs offer a more comprehensive view of the project\’s success in meeting its objectives.
Question 8:
After a product is released for production, a tester performs a test to ensure its basic functionality is working as expected. Which of the following is the tester performing?
A. Smoke test
B. Stress test
C. Penetration test
D. Regression test
Correct Answer: A
smoke testing Also called build verification testing or build acceptance testing, this test checks that the most crucial functions of an application work but does not delve into the finer details.
Question 9:
A project sponsor asked the PM to provide a summary of the current financial status. The PM uses the following burn up chart for the analysis:
Based on the chart, which of the following is the current status of the project?
A. Behind schedule and over budget
B. Behind schedule and under budget
C. Ahead of schedule and over budget
D. Ahead of schedule and under budget
Correct Answer: A
With a Burnup chart, if the target line (“planned”) is above the “actual” or “realized” line, then it is not meeting the goal (this is the case for the scope here. The “Actual cost” is above the “Planned cost” which means they are spending more than they planned (over budget).
Question 10:
A project team gathers weekly to review its progress. Which of the following is the project manager MOST likely to have prepared to ensure team members who are absent remain informed about assignments?
A. Status report
B. Project plan
C. Change log
D. Meeting minutes
Correct Answer: D
Meeting minutes are a written record of what was discussed and decided at a meeting. They are typically created by the meeting organizer or secretary and distributed to all participants after the meeting. Meeting minutes are an important tool for ensuring that everyone involved in a project is on the same page and that important information is not lost. The project manager would most likely have prepared meeting minutes to ensure that team members who are absent remain informed about assignments. This is because meeting minutes typically include a summary of the discussion, any decisions that were made, and any action items that were assigned. By distributing meeting minutes to all participants, the project manager can help to ensure that everyone is aware of what was discussed and decided at the meeting, and that everyone is on track to meet their deadlines.
Question 11:
One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
A. Run chart
B. Fishbone diagram
C. Scatter diagram
D. Gantt chart
Correct Answer: B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 322
Question 12:
A segment of a project has ended. Before moving on to the next segment, the project manager wants to assess if the work produced in the previous segment meets a high enough standard and if adequate resources are available to continue the project. Which of the following should the project manager do?
A. Review the progress reports.
B. Perform a gap analysis.
C. Coordinate a phase-gate review.
D. Set up touch points with the team.
Correct Answer: C
Question 13:
Which of the following documents should be used to provide high-level reporting to key stakeholders?
A. Dashboard
B. Communication plan
C. Statement of work
D. Project charter
Correct Answer: A
Question 14:
A project manager has been assigned to a project that involves replacing key operational equipment. The project manager is new to the industry and has learned that compliance requirements must be met. Which of the following should the project manager do FIRST?
A. Trust that the project requirements fully document the necessary compliances.
B. Meet with the end users to learn more about the compliance requirements.
C. Research the compliance requirements related to the project to understand the implications.
D. Make the QA specialist responsible for ensuring that the compliance requirements are met.
Correct Answer: C
Question 15:
A project manager reports that the implementation of a new system is on track to be completed under budget and ahead of the schedule. A stakeholder then asks the manager to add mobile device functionality. Which of the following should the project manager do in response to the request?
A. Decline because it is not included in the project scope.
B. Assess the impact of the request and create a change request.
C. Create new functional and non-functional requirements for mobile devices.
D. Revise the baseline of the project plan by adding the new requirements.
Correct Answer: B