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Question 1:
A PM has gathered stakeholders from across various functions in the organization. The team has never worked together before. Which of the following should the PM do to ensure standards are understood?
A. Conduct team training.
B. Present the scope statement.
C. Establish meeting schedules.
D. Develop a communication plan.
Correct Answer: A
Conducting team training is important when stakeholders from various functions who have never worked together are brought together for a project. It helps ensure that everyone understands the project\’s standards, processes, and expectations. Training can provide a common understanding of roles, responsibilities, communication protocols, and any specific standards relevant to the project. This lays the foundation for effective collaboration and reduces the likelihood of misunderstandings or misaligned expectations among team members.
Question 2:
During an audit, a project manager finds out that a contractor exceeded the overtime hours allowed by the contract. Which of the following tools should the PM use to share the details with the management team?
A. Time-tracking log
B. Issue log
C. Statement of work
D. Risk register
Correct Answer: A
Question 3:
In the middle of a five-year project, a vendor asked the buyer to revisit the rate card associated with the development team. According to the vendor, the development team\’s experience and technical skills have increased since the project started. Which of the following documents should the buyer review FIRST?
A. MOU
B. SOW
C. RFP
D. RFI
Correct Answer: B
The SOW typically outlines the scope of work, deliverables, and pricing associated with the project. It is the most relevant document for assessing the rate card and any changes in the development team\’s experience and technical skills.
Question 4:
A project team is working remotely from different locations across the country. As part of a lessons-learned exercise, the project manager would like to identify the level of engagement among project team members. Which of the following would be the BEST tool for the project manager to use?
A. Meeting chat
B. Email
C. Real-time survey
D. Whiteboard
Correct Answer: C
Question 5:
A project sponsor is notified that the committed turnaround time has been exceeded. The team member assigned to this item stated that the support of the management team was requested on time. Which of the following documents should be reviewed to understand the root cause of this situation?
A. RACI
B. SOW
C. Escalation path
D. Communication plan
Correct Answer: D
Question 6:
A project team was instructed to refurbish old desktops. The following provides the details of the issues observed:
Which of the following issues should be addressed FIRST?
A. Replace missing peripherals because this process can be easy and less costly.
B. An old operating system issue has the most amount of occurrences.
C. Damage to the monitor has the highest percentage.
D. Address each issue as discovered to avoid rework.
Correct Answer: B
Question 7:
Which of the following is the primary purpose of an MOA or an MOU?
A. State expectations of all signatory parties to reduce potential misunderstandings.
B. Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms.
C. Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program.
D. Provide transparency to competitors regarding all signatory parties.
Correct Answer: A
Question 8:
For an upcoming project kickoff, a PM is looking for a way to illustrate roles for major project activities. Which of the following would be the MOST useful option?
A. Resource plan
B. Organizational chart
C. Project charter
D. RACI chart
Correct Answer: D
Question 9:
A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference. Which of the following is MOST likely to be the main challenge the influences this decision?
A. Geographical factors
B. Language barriers
C. Cultural differences
D. Technology factors
Correct Answer: B
Question 10:
During a code implementation, a senior developer and junior tester are discussing the testing scenarios that were performed. A major malfunction resulted in an inoperative product condition. As a result, the team was forced to work until midnight to restore operations.
Which of the following should the PM have generated FIRST to alleviate the impact of this issue prior to deployment?
A. A risk budget
B. A risk impact
C. A change request
D. A contingency plan
Correct Answer: D
Question 11:
Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized?
A. Smoothing
B. Forcing
C. Compromising
D. Avoiding
Correct Answer: B
Question 12:
A key stakeholder recommends to a senior developer that a new feature be added. The new feature is not part of the current requirement documentation. Which of the following is MOST likely happening?
A. Scope creep
B. Collecting requirements
C. Decision-making
D. Project change
Correct Answer: A
Scope creep is a phenomenon that occurs when the scope of a project gradually increases over time. This can happen for a variety of reasons, such as:
Changes in requirements: Stakeholders may change their minds about what they want the project to deliver.
New opportunities: The project team may identify new opportunities that they want to pursue.
Unforeseen circumstances: Things may not go as planned, and the project team may need to make changes to the scope in order to stay on track.
Question 13:
A project manager is assigned to a large, complex project that is very new to the organization. Because of huge expenditures, the project cannot be cancelled after it starts. Which of the following is most important for the project manager to do FIRST?
A. Carefully select the vendor.
B. Identify and evaluate risks.
C. Establish change management procedures.
D. Evaluate the resource pool.
Correct Answer: B
Question 14:
A project manager is performing planning tasks for a complex project at a small company. Which of the following items would be of GREATEST importance during planning?
A. Defining the project objectives, scope, and success criteria
B. Assessing the resources available for operational support after project implementation
C. Providing updates and status reports to the project owner and stakeholders
D. Developing a records management plan and reviewing existing project artifacts
Correct Answer: A
Question 15:
During a demonstration, the product owner asked the team to add new scope to the backlog. Which of the following should the Scrum master do NEXT?
A. Create a change request for the change advisory board.
B. Work with the business analyst to document the new epic.
C. Reject the change to prevent scope creep.
D. Update the risk register and the work in the mitigation plan.
Correct Answer: B