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Question 1:
During the stabilization phase for recently deployed software, an end user reports a bug that is compromising data integrity. Which of the following tools will the project manager MOST likely use?
A. Issue log
B. Defect log
C. Change log
D. Task board
Correct Answer: B
Question 2:
A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization\’s reluctance could jeopardize the success of the project.
Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Choose two.)
A. Train users on the proper use of the system.
B. Escalate the issue to the CCB.
C. Hold sessions to understand user challenges.
D. Track system usage and report user activity.
E. Log the issue in the project risk register.
F. Create a memorandum of acceptable use.
Correct Answer: CE
This will help the PM to understand the specific reasons why the sales organization is reluctant to use the new system. Once the PM understands the challenges, they can work to address them. This will ensure that the issue is tracked and that it is addressed in the project plan.
Question 3:
Which of the following is a test that is done on an existing system to ensure the previous functionality still works after a change has been made?
A. Smoke testing
B. Regression testing
C. Unit testing
D. User acceptance testing
Correct Answer: B
This question shown on Comptia cloud+, regression test should be apply on ensure the old codes keep reamined and the new codes go initiated.
Question 4:
The executive sponsor asks a project manager to summarize the following for a project:
1.
Final capital expenditures.
2.
Anticipated cost of new employee resources to support the solution.
3.
Maintenance estimates.
Which of the following information should the project manager provide?
A. Cost baseline
B. Burn rate
C. Cost variance report
D. Total project cost
Correct Answer: D
Question 5:
Which of the following criteria would favor using the agile methodology to manage an upcoming project?
A. Strong projectized organization
B. Medium risk
C. Lack of resources
D. Multiple undefined tasks
Correct Answer: B
Multiple undefined tasks would favor using the agile methodology to manage an upcoming project. Agile methodology is a project management framework that breaks projects down into several dynamic phases, commonly known as sprints. Agile methodology is an iterative and adaptive approach that allows teams to respond to changing requirements and customer feedback quickly and effectively. Agile methodology is suitable for projects that have multiple undefined tasks, as it enables teams to prioritize and deliver the most valuable features first, and refine and improve them over time based on user input and testing
Question 6:
During a project sprint, an analyst explains multiple situations the team encountered after the previous day\’s sessions. The analyst then lists the tasks that need to be completed before the end of the day. Which of the following meeting types is the team utilizing?
A. Stand-up meeting
B. Workshop meeting
C. Kick-off meeting
D. Presentation meeting
Correct Answer: A
The scenario described, where an analyst explains situations from the previous day and lists tasks to be completed, aligns with a stand-up meeting. Stand-up meetings are a common agile practice where team members provide brief updates on their progress, discuss any challenges or issues, and plan tasks for the day. The meeting is typically short, focused, and conducted while standing to encourage brevity and engagement.
Question 7:
A project team was instructed to refurbish old desktops. The following provides the details of the issues observed:
Which of the following issues should be addressed FIRST?
A. Replace missing peripherals because this process can be easy and less costly.
B. An old operating system issue has the most amount of occurrences.
C. Damage to the monitor has the highest percentage.
D. Address each issue as discovered to avoid rework.
Correct Answer: B
Question 8:
A project team is working remotely from different locations across the country. As part of a lessons-learned exercise, the project manager would like to identify the level of engagement among project team members. Which of the following would be the BEST tool for the project manager to use?
A. Meeting chat
B. Email
C. Real-time survey
D. Whiteboard
Correct Answer: C
Question 9:
A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints. Which of the following documents should the project manager use to obtain this information?
A. Project schedule
B. Balanced scorecard
C. Issue log
D. Status report
Correct Answer: D
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 328
Question 10:
A third party needs to perform a short-term task for which the duration cannot be accurately estimated and the cost cannot be calculated in advance. Which of the following should the project manager put in place before work begins?
A. Time and materials contract
B. Master service agreement
C. Fixed-price contract
D. Statement of work
E. Cost-plus agreement
Correct Answer: A
A time and materials contract is a type of contract where the contractor is paid for the time they spend working on the project and the materials they use. This type of contract is often used for short-term projects where the duration and cost cannot be accurately estimated in advance.
Question 11:
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using?
A. Forcing
B. Negotiating
C. Compromising
D. Avoiding
Correct Answer: C
Question 12:
A stakeholder notices a typo in the project management plan, specifically the word manager was spelled “manger”. Which of the following is the decision maker who can authorize the change so the correction can be made?
A. PM
B. CCB
C. Sponsor
D. Business analyst
Correct Answer: B
Question 13:
An institution wants to implement software solutions to help manage the internal flow for formally responding in writing to citizens’ complaints. Which of the following solutions would be BEST?
A. Enterprise resource planning and end user applications
B. Electronic document and record management systems
C. Customer relationship management and databases
D. Content management and financial systems
Correct Answer: B
An electronic document and record management system (EDRMS) is a software solution that helps organizations to store, manage, and share electronic documents and records. EDRMS can help organizations to improve their efficiency, productivity, and compliance.
Question 14:
A stakeholder works in a remote location and has not been replying to emails. The Internet service in that location is intermittent, and the stakeholder prefers to be contacted by telephone. Which of the following artifacts should the project manager have prepared to avoid this situation?
A. Responsibility assignment matrix
B. Acceptable communication channels
C. Risk registry
D. Staff directory
Correct Answer: B
Question 15:
A project manager is assigned to a large, complex project that is very new to the organization. Because of huge expenditures, the project cannot be cancelled after it starts. Which of the following is most important for the project manager to do FIRST?
A. Carefully select the vendor.
B. Identify and evaluate risks.
C. Establish change management procedures.
D. Evaluate the resource pool.
Correct Answer: B